Customer reviews
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Hotel guest
Rating:2-Sep-2021
I always have a nice stay at the Cumbre. Nice hotel with very friendly staff. It's not the Waldorf Astoria of course but it's a perfectly nice hotel and I keep going back again and again - so I think that says it all
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Hotel response
THANK YOU VERY MUCH PETER! YOU ARE ALWAYS WELCOME.. BEST
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Grace Parker
Rating:10-Aug-2021
Lovely welcome. Extremely helpful staff. Clean room with a comfortable bed. Lovely stay, thank you.
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Hotel response
THANK YOU GRACE!!!
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Hotel guest
Rating:6-Aug-2021
although the room decor was a little dated and the bathroom needed updating it was comfortable and very clean. The outdoor areas are beautiful, well kept and clean. The pool was a pleasant surprise as it was clean and warm
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Hotel response
THANK YOU SANDRA! WE ARE WORKING TO IMPROVE THE ROOMS, HOPE YOU COME AGAIN SOON... BEST
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Hotel guest
Rating:4-Aug-2021
We had an excellent stay, very comfortable room, very helpful reception staff, beautiful pool area and fantastic gardens with lovely eating and drinking areas with wonderful views. Our only small criticism was the breakfast selection on weekdays. We appreciate the hotel was not operating to capacity but on the weekends, when many more people were in, the selection was much better an example was cut melon in glass bowls, muffins and cinnamon pastries. When we were back in the small breakfast room these were not offered. My wife asked the server if she could have some melon and was told no. When my wife asked why as was available over the weekend the server muttered something and disappeared. She returned with some melon on plates and then slammed them down on the table. We thought this was a little rude but thanked her for the melon. This is not a complaint it’s just to let you know how breakfast could be improved. Other than this small matter we had a fabulous staying we will come back, we have recommended you to our friends already.
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Hotel response
Thank you very much for your comment, you are always welcome!!! We will work on that... Best
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Hotel guest
Rating:3-Aug-2021
A lovely stay.
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Hotel guest
Rating:31-Jul-2021
great place to stay staff very goog and frirndly
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Hotel guest
Rating:28-Jul-2021
Very enjoyable stay. The gardens were romantic and we would recommend this hotel.
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Neil Wallace
Rating:13-Aug-2020
The hotel staff ensured our 1st wedding anniversary was one to remember. Rose petals and swan towels were put out on the bed and the flowers that were ordered were there on arrival. The sea views were amazing and our room was very clean. Was a shame the restaurant was not open however enough prior notice was emailed. Overall stay was thoroughly enjoyed and we would recommend this hotel.
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Christine Bethell
Rating:1-Mar-2020
Love this hotel we go regularly. Only one problem the bathroom had not been checked as we could not get the shower to work.
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Hotel response
Thank you Christine!!!
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Keith Garrod
Rating:27-Feb-2020
I was very satisfied with the overall experience of my stay in the Hotel La Cumbre, I did however find it surprising to have to pay Euro5 a day for a kettle and tea making facilities. particullaly as the supplies were not replenished at all during my stay. Other than that it was all good
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Hotel response
Dear Keith; Thank you very much for this comment, we apologise for any incovenience and we hope to see you again. Regards Pia
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